Returns & Exchanges
We care about our customers and work hard to provide the best service available.We are sure you will appreciate the unique design and work put into each and every products; however, if you need to return an item that is not problem.Items can be returned as long as they are in new condition. Simply return the product within 4 days( After receiving ) for a refund, we will examine the product and will refund. Notifying as soon as possible will also help us in processing the refund quickly.
Please note shipping and packing costs are non-refundable. Also please know that custom made products are not refundable since they are made on customer specifications. Products with initials/personalizing can not be returned either. We try to keep in touch with customer during the production process of custom order so we can achieve the desired results.
We always strive to do our best to satisfy our customers with quality products and excellent customer service.
After receiving the product it will be examined and you will be refunded in 3-5 business days.